Privacy policy

Last updated: July 23, 2026

Introduction

Welcome to FranklinsongMondesir.com (“the Website”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase books, subscribe to our newsletter, or contact us.

By using this Website, you agree to the practices described in this Privacy Policy.


Information We Collect

Depending on how you interact with the Website, we may collect:

Information You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely through our payment providers)
  • Messages submitted through our contact form

Automatically Collected Information

When you visit the Website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the Website
  • Referring websites

This information helps us improve the Website and better understand how visitors use it.


How We Use Your Information

We use your information to:

  • Process and fulfill book orders
  • Respond to inquiries
  • Provide customer support
  • Improve our Website and services
  • Send newsletters or updates if you have subscribed
  • Detect fraud or unauthorized activity
  • Comply with legal obligations


Payment Information

Payments are processed securely through trusted third-party payment providers available through Shopify.

We do not store or have access to your complete credit or debit card information.


Cookies

Our Website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve site performance
  • Analyze visitor traffic
  • Enhance your browsing experience

You may disable cookies through your browser settings, although some features of the Website may not function properly.


Third-Party Services

We may use trusted third-party services including:

  • Shopify
  • Payment processors
  • Google Analytics
  • Email marketing platforms
  • Shipping providers

These providers process information only as necessary to perform services on our behalf.


Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.


Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Request a copy of your data

To exercise these rights, please contact us using the information below.


Children’s Privacy

This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.


Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.


Contact

If you have questions regarding this Privacy Policy or your personal information, please contact:

Franklinsong Mondesir